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Customer Consultant – 8hrs Contract

The Body Shop

NOW - 20/04/2024

Job details

Full job title: Customer Consultant – 8hrs Contract

Full time / part time

Part time

Numbers of hours per week: 8

Specific shift details


Job type


Job description

The Body Shop has been appointed administrators to restructure the UK business with the aim to stabilise the company.
The company will continue to trade as business as normal.
However if you are successful at interview the position will be offered on a fixed term 6 months contract basis.

Your role in a nutshell
To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.
To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.

More about the role With over 2,000 exciting products designed to suit every customer’s preference, there’s a lot to choose from, so our team are on-hand to talk with customers every day.

We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes – so when we advise a customer on their skincare regime, we’re not just selling them an ideal, we’re actually helping communities build a better life too. As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy.
You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
What we look for
• Strong interpersonal skills to build rapport with customers – customer service experience is ideal
• Ability to communicate and listen effectively
• A genuine passion for beauty and the retail industry
• Open availability for evening, weekend, and holiday shifts.
Talent Drivers
Collaborative Skills
Personal Conduct

Closing date: 30-04-2024

How to apply

Apply online


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