As this year at the centre comes to a close, we would like to wish our wonderful customers and outstanding community a very happy and healthy new year.We take with us into 2021 the memories of how this community came together. Our hearts were warmed by the never ending acts of kindness, both big and small. From the frequent offers we witnessed to collect a shielding neighbours shopping, to the incredible response provided by Solent Acts of Kindness and Meon Valley Foodbank. We saw the invisible army of staff who day after day and night after night restocked the shelves and kept the centre safe and clean for us. And the way our retail and restaurant staff coped with the ever increasing demands placed on them, often taking the brunt of frustration and confusion over new rules. We saw the hero teachers and local playgroups, popping up online, posting ideas and lessons to keep children distracted, occupied, engaged. We saw the parents, spinning more plates than theyve ever needed to, coming through the centre for their daily exercise with children in tow, still smiling and keeping on. We listened to our customers who were feeling lonely or sad, craving a bit of human contact and just wanting a chat. You'll never know the impact your kind words or thanks to our service team had on them. And we were, and still are, deeply humbled by the many blue light, front line and NHS staff, giving their everything to ensure we still have ours.We know the road ahead is still long. We know more will continue to be asked of the people who have already given so much. But if weve learnt anything this year, its that Whiteley will get through it with the same incredible community spirit its shown throughout 2020. We are proud to have served you in 2020 and be a part of this community. And well be here when you need us in 2021.