FAQs

What time does Whiteley open? What time does Whiteley close? What are Whiteley opening times?

Monday to Friday - 9am until 8pm, Saturday 9am until 7pm, Sunday 10:30am until 4:30pm.

Monday to Friday - 9am until 8pm, Saturday 9am until 7pm, Sunday 10:30am until 4:30pm.

Does Whiteley hire mobility equipment? Can I hire a wheelchair? Are there any mobility scooters at Whiteley?

Yes, Wheelchairs are available for hire from the Centre Management Offices.

Yes, Wheelchairs are available for hire from the Centre Management Offices.

When are the car parks open and how many spaces do you have? Are there Blue Badge / Parent & Child spaces available?

Our seven car parks offer over 1,360 spaces, all equipped with CCTV. 

Our seven car parks offer over 1,360 spaces, all equipped with CCTV. 

Blue Badge spaces are available in the East, Cinema A, Tesco and Market Square car parks. Blue Badge parking is subject to the advertised tariff, although visitors requiring additional time can contact Centre Management. Designated spaces for Parent & Child are provided in the East, Cinema A and Tesco car parks.  

The car parks open at 7.00am and parking is free for 4 hours and £2 for 6 hours in all car parks bar Tesco (2 hour maximum stay) until 6.00pm. There are no restrictions between 6.00pm and midnight, when the car parks close. Parking machines are located at every entrance to the shopping centre.

All of our car parks are monitored by Car Park Plus. To find out parking time limits, click here. Failure to park accordingly may result in a Parking Charge Notice.

Are there any jobs/vacancies in Whiteley? Where can I find careers information for Whiteley?

Yes. All jobs are advertised on the Whiteley website.

Yes. All jobs are advertised on the Whiteley website.

Does Whiteley have any banks? Are there cash machines in Whiteley? Where are the cash machines in Whiteley?

No Bank. Cash machine available by the public toilets and Tesco.

No Bank. Cash machine available by the public toilets and Tesco.

Does Whiteley have Wifi? Is Wifi free at Whiteley?

Yes. Wifi is free.

Yes. Wifi is free.

Does Whiteley have click and collect?

Click and collect is available in a number of stores but not as a centre run facility.

Click and collect is available in a number of stores but not as a centre run facility.

What's on at Whiteley? What events are on at Whiteley? Is there any entertainment at Whiteley?

Events are featured on the website in the What's On section.

Events are featured on the website in the What's On section.

Does Whiteley have any gift cards? Where can I get gift cards at Whiteley?

No.

No.

Is there a store / mall guide or map online? Can I download a store guide online?

Centre map is online on the website.

Centre map is online on the website.

What shops / brands / stores are at Whiteley?

See the shops page on the website for a list of all our stores.

See the shops page on the website for a list of all our stores.

What women's / men's /fashion shops are at Whiteley?

See our shops page for a full list of stores.

See our shops page for a full list of stores.

What baby facilities are there at Whiteley? Does Whiteley have any baby changing facilities? Is there a parent and baby Room?

There are baby changing facilities in the public toilets. There is a dedicated feeding room in our Mamas and Papas store

There are baby changing facilities in the public toilets. There is a dedicated feeding room in our Mamas and Papas store

Are there disabled changing facilities at Whiteley?

There are two disabled toilets.

There are two disabled toilets.

Are there places to warm a baby bottle at Whiteley? Is there anywhere to warm a baby's bottle? Does Whiteley have bottle warming facilities?

No. Customers can request this in any of our food outlets.

No. Customers can request this in any of our food outlets.

Is there anywhere where I can feed my baby? Are there any baby nursing facilities

There is a feeding room in the Mamas and Papas store.

There is a feeding room in the Mamas and Papas store.

Can I hire a pushchair or buggy at Whiteley?

No.

No.

What family / childrens facilities are there at Whiteley? Are there childrens play areas?

None

None

Are there child friendly / safe areas in Whiteley? Is there a creche at Whiteley?

No

No

What entertainment is there at Whiteley? Is there a cinema at Whiteley? What are the cinema times?

Cineworld and Rock Up indoor climbing centre.

Cineworld and Rock Up indoor climbing centre.

Where are the toilets in Whiteley?

The toliets are located in between Town Square and Market Square.

The toliets are located in between Town Square and Market Square.

Are there disabled toilets in Whiteley? Where are the disabled toilets in Whiteley?

We have two disabled toilets.

We have two disabled toilets.

Are there any post boxes in Whiteley?

There is a post box in Tesco

There is a post box in Tesco

Are there any photo booths available at Whiteley?

There is a photo booth in the public toilets.

There is a photo booth in the public toilets.

Is there a business lounge at Whiteley? Can I hire a meeting room at Whiteley?

No

No

Are there any phone or ipad charging facilities?

No

No

Are there any police or security at Whiteley?

There is Security onsite 24 hours a day.

There is Security onsite 24 hours a day.

Does Whiteley have any first aid facilities? Where are the first aid facilities at Whiteley?

There is a first aider located in centre management.

There is a first aider located in centre management.

Is there a quiet room in Whiteley? Where are the quiet room facilities?

Where can I find the managements office at Whiteley? Is there a lost property office? Is there a help desk or customer service point?

Where can I find the managements office at Whiteley? Is there a lost property office? Is there a help desk or customer service point?

Where can I find the managements office at Whiteley? Is there a lost property office? Is there a help desk or customer service point?

The Centre Management Office is situated just off Market Square. Lost property and customer services are available here. 

The Centre Management Office is situated just off Market Square. Lost property and customer services are available here. 

Are there any lockers available at Whiteley?

No.

No.

Can I get to Whiteley by Public Transport? What bus routes go to Whiteley? How do I get to Whiteley?

The centre is easily accessible by bus and train. The 28/28a bus service stops at Whiteley Way and the train station is a 25 minute walk away.

The centre is easily accessible by bus and train. The 28/28a bus service stops at Whiteley Way and the train station is a 25 minute walk away.

Can I get a train to Whiteley?

Swanick Train Station is a 25 min walk away from Whiteley.

Swanick Train Station is a 25 min walk away from Whiteley.

Is there a bike route to get to Whiteley?

There are no specific routes available but you can easily access the centre via bike.

There are no specific routes available but you can easily access the centre via bike.

How to I get to Whiteley by car? Get me directions for Whiteley by car

Whiteley is easily accessible by car and located just one mile from Junction 9 on the M27. After exiting the motorway, follow the signs for 'shopping centre'.

Whiteley is easily accessible by car and located just one mile from Junction 9 on the M27. After exiting the motorway, follow the signs for 'shopping centre'. If you are using a GPS or route finder system, enter PO15 7PD as the destination postcode. We have 1,300 parking spaces across seven car parks.

Does Whiteley have disable parking? Where are the disabled parking spaces at Whiteley?

Yes. Blue Badge spaces are available in the East, Cinema A, Tesco and Market Square car parks

Yes. Blue Badge spaces are available in the East, Cinema A, Tesco and Market Square car parks

Does Whiteley have family / children parking bays? Where are the family / children parking spaces at Whiteley?

Yes. Designated spaces for Parent & Child are provided in the East, Cinema A and Tesco car parks

Yes. Designated spaces for Parent & Child are provided in the East, Cinema A and Tesco car parks

Is car parking free at Whiteley? How much is car parking at Whiteley?

The car parks open at 7.00am and parking is free for 4 hours and £2 for 6 hours in all car parks bar Tesco (2 hour maximum stay) until 6.00pm.

The car parks open at 7.00am and parking is free for 4 hours and £2 for 6 hours in all car parks bar Tesco (2 hour maximum stay) until 6.00pm.

There are no restrictions between 6.00pm and midnight, when the car parks close. Parking machines are located at every entrance to the shopping centre

Are there spaces for large vehicles / vans / motorhomes /coaches to park at Whiteley?

No.

No.

What time does the car parks open? What time does the car parks close?

The car parks open at 7.00am. There are no restrictions between 6.00pm and midnight, when the car parks close. 

The car parks open at 7.00am. There are no restrictions between 6.00pm and midnight, when the car parks close. 

Does Whiteley have secure bike / bicycle parking? Where is the bicycle parking in Whiteley?

Yes. There are bike loops available in each car park.

Yes. There are bike loops available in each car park.

Does Whiteley have secure motorbike / motorcycle parking? Where is the motorbike parking in Whiteley?

Yes. South, East and North car park have dedicated motocycle parking.

Yes. South, East and North car park have dedicated motocycle parking.

Is there a car wash at Whiteley?

No

No

Does Whiteley have any electric car charging point?

Yes

Yes

Do Whiteley provide staff car parking facilities?

Yes, Monday to Friday.

Yes, Monday to Friday.

What restaurants are available at Whiteley? What food & drink facilities are there?

Please see the 'Eat' page on the website for a full list of places to eat and drink.

Please see the 'Eat' page on the website for a full list of places to eat and drink.

What type of restaurants are there in Whiteley? What time do the restaurants close?

Please see the 'Eat' page of our website for a full list of places to eat and drink.

Please see the 'Eat' page of our website for a full list of places to eat and drink. The closing times vary, please call the outlet directly to find out what time they close, the telephone number will be on that establishment's page on the website.

What fast food restaurants are there at Whiteley?

Please see the 'Eat' page on our website for a full list of places to eat and drink.

Please see the 'Eat' page on our website for a full list of places to eat and drink.

Opening times

Monday
09:00
-
20:00
Tuesday
09:00
-
20:00
Wednesday
09:00
-
20:00
Thursday
09:00
-
20:00
Friday
09:00
-
20:00
Saturday
09:00
-
19:00
Sunday
10:30
-
16:30

Additional Information

Whiteley Fareham Store opening times may vary. Food and leisure will be open later – please check retailer websites for further details.

 

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Whiteley
Whiteley Way
Fareham
Hampshire
PO15 7PD
01489 566000
  • Car

    Whiteley is located just one mile from Junction 9 on the M27.

    After exiting the motorway, follow the signs for 'shopping centre'. If you are using a GPS or route finder system, enter PO15 7PD as the destination postcode. 

    We have 1,300 parking spaces across seven car parks. For more information about parking, click here

  • Train

    Swanwick railway station is located within a 25 minute walk from Whiteley. There is also a taxi rank located at the station. Details of all connections and further information can be found at National Rail, South West Trains and Southern Railways.

  • Bus

    The First Bus Service operate the no.28/28A to and from Whiteley. The nearest bus stop is on Whiteley Way by Tesco.  Click here for the timetable.

     

Accessibility

Whiteley does everything to ensure that the Centre's facilities and services are made accessible to visitors and employees who have disabilities.

Blue Badge parking spaces are available in the East, Cinema A, Tesco and Market Square car parks in close proximity to the shops. Access from the car parks does not require the use of steps, lifts or escalators.

Blue Badge parking is subject to the advertised tariff, although visitors requiring additional time can contact Centre Management.

All car parks offer 4 hours' free parking with the ability to top-up to 6 hours for £2 (excluding Tesco). Our Tesco car park offers 2 hours' maximum free parking.

Accessible toilets are provided within the public toilet facilities by Market Square.

If any visitor requires additional assistance Centre Management will endeavour to help.

A portable induction loop system is available at the Centre Management Office and will be made available for use anywhere at the Centre as required.

Wheelchairs can be loaned for free from the Centre Management Office by Market Square. Photo identification will be required when loaning a wheelchair, and it is advisable to book in advance to avoid disappointment.

Facilities

We have seven car parks, all equipped with CCTV. For information on each individual car park, click here.

All car parks offer 4 hours' free parking with the ability to top-up to 6 hours for £2 (excluding Tesco). Our Tesco car park offers 2 hours' maximum free parking.

You will find cash machines located in Market Square and at Tesco. Both are withdrawal-fee free.

We have three POD Point electric vehicle charging posts on site (one is located in the East car park outside Harvester with a further two charging posts located outside the cinema in the Cinema B car park). Charging posts are FREE to use and all offer a fast 7kW charge via a Type 2 Mennekes connector.

East, Cinema A and Tesco car parks include Parent & Child spaces. 

A petrol station is located just by Tesco for your convenience.

All of our toilets include baby changing, hand wash and hand dryer facilities, all housed within each 'Supercubicle', including two accessible 'Supercubicles'. You'll find them located off Market Square. Other baby changing facilities are located across the Centre within a number of stores, cafes and restaurants.

Services

We understand that many of us lead busy lives, so several of our stores have a Click & Collect facility to make life that little bit easier. Just order online and choose when you want to collect from your favourite store. 

Checking in at Whiteley couldn't be easier with our free Wi-Fi service. Simply access from your laptop or mobile and follow the on-screen prompts.

Please enquire at the Centre Management Office by Market Square for any lost property from the malls. Please speak to individual retailers regarding items lost within their stores.

Whether it's for an urgent prescription, pain relief or you need healthcare advice from a pharmacist, the pharmacy at Boots is open Monday to Friday 8.00am - midnight, Saturday 9.00am - midnight and Sunday 10.30am - 4.30pm.

A Photo Me passport photo booth is available for use by customers. You will find this near our customer toilets in Market Square.

Download centre map