Following government guidance, many of our stores, cafes, bars and restaurants are now open.
You can find out what’s open here: https://www.whiteleyshopping.co.uk/eatdrinkshop/now-open
Please note that our retailers and restaurants may be working to slightly different timescales for their reopening. They may also be implementing new systems to help everybody to stay safe, so please always check with them directly before setting off.
Some of our cafes and restaurants will continue to offer a take-away or delivery service only for now.
The safety of our customers and colleagues is our number one priority, so you might notice extra measures in place when you next visit. These include:
- Hand sanitising stations
- New signage to help everyone keep a two-metre distance from others
- One-way/ keep left systems to help with social distancing
- Plexiglass screen barriers at our information desk
Our colleagues have all been provided with suitable PPE such as masks and gloves to help them carry out their roles safely. We’re also continuing with our enhanced cleaning regimes, including regular cleaning of key touchpoints throughout each day.
To make sure everyone can keep a two-metre distance, we will be closely managing our visitor numbers. If we become particularly busy, we may temporarily close access to Whiteley and our car parks.
For more information about planning your next visit to us, including important updates on our facilities such as car parking, click here.
We’ve adapted our car parks to help everyone keep a safe distance when visiting us.
The following car parks are open and operating as usual:
- East Car Park
- Tesco Car Park
The following car parks are either closed or are operating differently:
- South Car Park – currently closed
- North A and B – open for collecting take away orders only
- Market Square Car Park – partially open to visitors with pre-booked appointments at Lush Dogs and Specsavers.
Our seven car parks are all equipped with CCTV.
Blue Badge spaces are available in the East, Cinema A, Tesco and Market Square car parks. Blue Badge parking is subject to the advertised tariff, although visitors requiring additional time can contact Centre Management. Designated spaces for Parent & Child are provided in the East, Cinema A and Tesco car parks.
The car parks open at 7.00am and parking is free for 4 hours and £2 for 6 hours in all car parks bar Tesco (4 hour maximum stay) until 6.00pm.
There are no restrictions between 6.00pm and midnight, when the car parks close. Parking machines are located at every entrance to the shopping centre.
All of our car parks are monitored by Car Park Plus. To find out parking time limits, click here. Failure to park accordingly may result in a Parking Charge Notice.
The toliets are located in between Town Square and Market Square.
From 15th June, our toilets will be open but temporarily operating at reduced hours. These are:
- Monday – Sunday: 10am - 4pm
A queue management system is being implemented to support social distancing.
Whiteley Shopping Centre is private property and a popular location for school geography field trips - as such we require all schools to contact the centre in advance to arrange their visit. Please do contact the management team on the details below at least a week prior to your intended visit date to ensure the trip is able to be booked in.
The team will be able to provide information on where to park safely, site rules and supply you with our centre fact sheet and geography sustainability documents.
Please call 01489 566000 or email customerservices@whiteleyshopping.co.uk
Please see the 'Eat' page on our website for a full list of places to eat and drink.
Please see the 'Eat' page of our website for a full list of places to eat and drink. The closing times vary, please call the outlet directly to find out what time they close, the telephone number will be on that establishment's page on the website.
Please see the 'Eat' page on the website for a full list of places to eat and drink.
Yes. South, East and North car park have dedicated motocycle parking.
Yes. There are bike loops available in each car park.
The car parks open at 7.00am. There are no restrictions between 6.00pm and midnight, when the car parks close.
Yes. Designated spaces for Parent & Child are provided in the East, Cinema A and Tesco car parks
Yes. Blue Badge spaces are available in the East, Cinema A, Tesco and Market Square car parks
Whiteley is easily accessible by car and located just one mile from Junction 9 on the M27. After exiting the motorway, follow the signs for 'shopping centre'. If you are using a GPS or route finder system, enter PO15 7PD as the destination postcode. We have 1,300 parking spaces across seven car parks.
There are no specific routes available but you can easily access the centre via bike.
There is a first aider located in centre management.
We have two disabled toilets.
From 15th June, our toilets will be open but temporarily operating at reduced hours. These are:
- Monday – Sunday: 10am - 4pm
A queue management system is being implemented to support social distancing.
Cineworld and Rock Up indoor climbing centre.
There is a feeding room in the Mamas and Papas store.
There are baby changing facilities in the public toilets. There is a dedicated feeding room in our Mamas and Papas store
See the shops page on the website for a list of all our stores.
Centre map is online on the website.
Events are featured on the website in the What's On section.
No Bank. Cash machine available by the public toilets and Tesco.
Click and collect is available in a number of stores but not as a centre run facility.
Yes. All jobs are advertised on the Whiteley website.
The centre is easily accessible by bus and train. The 28/28a bus service stops at Whiteley Way and the train station is a 25 minute walk away.
The Centre Management Office is situated just off Market Square. Lost property and customer services are available here.
Yes, Wheelchairs are available for hire from the Centre Management Offices.
Monday to Saturday - 9am until 7pm, Sunday 10:30am until 4:30pm.
No. Customers can request this in any of our food outlets.