FAQs

What are Whiteley's opening hours?

Whiteley is open from 9.00am - 8.00pm on Monday to Friday. The centre closes earlier on Saturday, opening at 9.00am and closing at 7.00pm. On Sundays, opening hours are 10.30am - 4.30pm.

Whiteley is open from 9.00am - 8.00pm on Monday to Friday. The centre closes earlier on Saturday, opening at 9.00am and closing at 7.00pm. On Sundays, opening hours are 10.30am - 4.30pm.

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When are the car parks open and how many spaces do you have? Are there Blue Badge / Parent & Child spaces available?

Our seven car parks offer over 1,360 spaces, all equipped with CCTV. 

Our seven car parks offer over 1,360 spaces, all equipped with CCTV. 

Blue Badge spaces are available in the East, Cinema A, Tesco and Market Square car parks. Blue Badge parking is subject to the advertised tariff, although visitors requiring additional time can contact Centre Management. Designated spaces for Parent & Child are provided in the East, Cinema A and Tesco car parks.  

The car parks open at 7.00am and parking is free for 4 hours and £2 for 6 hours in all car parks bar Tesco (2 hour maximum stay) until 6.00pm. There are no restrictions between 6.00pm and midnight, when the car parks close. Parking machines are located at every entrance to the shopping centre.

All of our car parks are monitored by Parking Eye. To find out parking time limits, click here. Failure to park accordingly may result in a Parking Charge Notice.

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What are the nearest transport links?

The centre is easily accessible by car, bike, bus and train. We have a number of car parks on-site, bus stops nearby and the train station is a 25 minute walk away.

The centre is easily accessible by car, bike, bus and train. We have a number of car parks on-site, bus stops nearby and the train station is a 25 minute walk away.

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Does the site have Shopmobility facilities?

We have several wheelchairs available to hire. These are available from the Centre Management Office, subject to availability. Please remember to bring ID and proof of address.

We have several wheelchairs available to hire. These are available from the Centre Management Office, subject to availability. Please remember to bring ID and proof of address.

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Do you offer a Click & Collect service?

Many of our stores offer Click & Collect, click here for more information.

Many of our stores offer Click & Collect, click here for more information.

Alternatively, Whiteley is now a CornerDrop delivery location. To sign up for a CornerDrop account please visit www.cornerdrop.com.

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Are there places to eat and drink?

Yes - we have a vast selection of places to eat and drink depending on your tastes. There are also cafes and places to stop for a snack throughout the centre.

Yes - we have a vast selection of places to eat and drink depending on your tastes. There are also cafes and places to stop for a snack throughout the centre. Check out our 'Food & drink' page.

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Where are the toilets? Are there disabled facilities?

The public toilets are located off Market Square, along with others across the centre within a number of stores, cafes and restaurants.

The public toilets are located off Market Square, along with others across the centre within a number of stores, cafes and restaurants. All of our toilets include hand wash and hand drier facilities, all housed within each ‘Supercubicle’, including two accessible 'Supercubicles'. 

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Are there baby changing / feeding facilities?

Yes - all of our toilets include baby changing, hand wash and hand drier facilities, all housed within each ‘Supercubicle’, including two accessible 'Supercubicles'. You’ll find them located off Market Square.

Yes - all of our toilets include baby changing, hand wash and hand drier facilities, all housed within each ‘Supercubicle’, including two accessible 'Supercubicles'. You’ll find them located off Market Square.  Other baby changing facilities are located across the centre within a number of stores, cafes and restaurants.

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Are there any cash machines on site?

Yes - you will find cash machines located off Market Square, Poundland and at Tesco.

Yes - you will find cash machines located off Market Square, Poundland and at Tesco.

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What should I do if I think I've lost something on site?

Please ask in the Centre Management Office for any lost property from the malls. Please speak to individual retailers regarding items lost within their stores. 

Please ask in the Centre Management Office for any lost property from the malls. Please speak to individual retailers regarding items lost within their stores. 

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Where can I find out about job vacancies?

You can check out the latest job vacancies at Whiteley on the 'Jobs' section of our website. You can also contact the shops directly by popping in or phoning the store.

You can check out the latest job vacancies at Whiteley on the 'Jobs' section of our website. You can also contact the shops directly by popping in or phoning the store. Contact details for individual retailers are provided on the 'Shops' page.

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Where is the Management Office?

The Centre Management Office is situated just off Market Square.

The Centre Management Office is situated just off Market Square.

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Does the centre have Wi-fi?

Yes, we offer a FREE BT Wi-fi service to all our shoppers. 

Yes, we offer a FREE BT Wi-fi service to all our shoppers. 

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Are dogs allowed in the centre?

We welcome dogs on leads throughout the mall, but only assistance dogs are allowed in stores.

We welcome dogs on leads throughout the mall, but only assistance dogs are allowed in stores.

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Where is the coach drop off point?

Coaches are welcome to use the two bus stops located just outside the centre on Whiteley Way.

Coaches are welcome to use the two bus stops located just outside the centre on Whiteley Way.

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Opening times

Monday
09:00
-
20:00
Tuesday
09:00
-
20:00
Wednesday
09:00
-
20:00
Thursday
09:00
-
20:00
Friday
09:00
-
20:00
Saturday
09:00
-
19:00
Sunday
10:30
-
16:30
Bank Holiday Monday
10:30
-
16:30

Store opening times may vary. Food and leisure will be open later – please check retailer websites for further details.

Additional opening times

Store opening times may vary. Food and leisure will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

FIND A RETAILER

Getting here

Whiteley
Whiteley Way
Fareham
Hampshire
PO15 7PD
01489 566000
  • Car

    Whiteley is located just one mile from Junction 9 on the M27.

    After exiting the motorway, follow the signs for 'shopping centre'. If you are using a GPS or route finder system, enter PO15 7LJ as the destination postcode (this is the postcode for the Tesco store located next to us, as our postcode PO15 7PD is very new and may not yet be recognised by GPS systems).

    We have 1,300 parking spaces across seven car parks. For more information about parking, click here. 

  • Train

    Swanwick railway station is located within a 25 minute walk from Whiteley. There is also a taxi rank located at the station. Details of all connections and further information can be found at National Rail, South West Trains and Southern Railways.

  • Bus

    The First Bus Service run the no.28/28A to and from Whiteley. The nearest bus stop is on Whiteley Way by Tesco.  Click here for the timetable.

    First Group also run two Whiteley Shuttles on Saturdays; one direct service between Whiteley Shopping and Fareham bus station and one from Warsash to Whiteley Shopping (via Park Gate and the Locks Heath Centre) for only £1. The timetables can be found here: W1 timetable and W2 timetable.

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Accessibility

Accessibility

Whiteley does everything to ensure that the Centre's facilities and services are made accessible to visitors and employees who have disabilities.

Blue Badge parking spaces are available in the East, Cinema A, Tesco and Market Square car parks in close proximity to the shops. Access from the car parks does not require the use of steps, lifts or escalators.

Blue Badge parking is subject to the advertised tariff, although visitors requiring additional time can contact Centre Management.

All car parks offer 4 hours' free parking with the ability to top-up to 6 hours for £2 (excluding Tesco). Our Tesco car park offers 2 hours' maximum free parking.

Accessible toilets are provided within the public toilet facilities by Market Square.

If any visitor requires additional assistance Centre Management will endeavour to help.

Induction Loop

A portable induction loop system is available at the Centre Management Office and will be made available for use anywhere at the Centre as required.

Wheelchair Loan

Wheelchairs can be loaned for free from the Centre Management Office by Market Square. Photo identification will be required when loaning a wheelchair, and it is advisable to book in advance to avoid disappointment.

Facilities

Car Parks

We have seven car parks, all equipped with CCTV. For information on each individual car park, click here.

All car parks offer 4 hours' free parking with the ability to top-up to 6 hours for £2 (excluding Tesco). Our Tesco car park offers 2 hours' maximum free parking.

Cash Machines

You will find cash machines located in Market Square, at Tesco, and within Poundland. All are withdrawal fee free.

Electric Vehicle Charging

We have three POD Point electric vehicle charging posts on site (one is located in the East car park outside Harvester with a further two charging posts located outside the cinema in the Cinema B car park). Charging posts are FREE to use and all offer a fast 7kW charge via a Type 2 Mennekes connector.

Parent & Child Parking

East, Cinema A and Tesco car parks include Parent & Child spaces. 

Petrol Station

A petrol station is located just by Tesco for your convenience.

Toilets & Baby Change

All of our toilets include baby changing, hand wash and hand dryer facilities, all housed within each 'Supercubicle', including two accessible 'Supercubicles'. You'll find them located off Market Square. Other baby changing facilities are located across the Centre within a number of stores, cafes and restaurants.

Services

Click & Collect

We understand that many of us lead busy lives, so several of our stores have a Click & Collect facility to make life that little bit easier. Just order online and choose when you want to collect from your favourite store. Alternatively Whiteley offers the CornerDrop facility enabling delivery of parcels to the Management Office in Market Square. Parcels can be collected during core opening hours. To arrange delivery of a parcel please open an account at www.cornerdrop.com.

Free Wi-Fi

Checking in at Whiteley couldn't be easier with our free Wi-Fi service. Simply access from your laptop or mobile and follow the on-screen prompts.

Lost Property

Please enquire at the Centre Management Office by Market Square for any lost property from the malls. Please speak to individual retailers regarding items lost within their stores.

Pharmacy

Whether it's for an urgent prescription, pain relief or you need healthcare advice from a pharmacist, the pharmacy at Boots is open Monday to Friday 8.00am - midnight, Saturday 9.00am - midnight and Sunday 10.30am - 4.30pm.

Photo Me

A Photo Me passport photo booth is available for use by customers. You will find this near our customer toilets in Market Square.