Opening times
Centre map
Getting here
Facilities
NewsletterWhat are Whiteley's opening hours?
Whiteley is open from 9.00am - 8.00pm on Monday to Friday. The centre closes earlier on Saturday, opening at 9.00am and closing at 7.00pm. On Sundays, opening hours are 10.30am - 4.30pm.
Whiteley is open from 9.00am - 8.00pm on Monday to Friday. The centre closes earlier on Saturday, opening at 9.00am and closing at 7.00pm. On Sundays, opening hours are 10.30am - 4.30pm.
When are the car parks open and how many spaces do you have? Are there Blue Badge / Parent & Child spaces available?
Our seven car parks offer over 1,360 spaces, all equipped with CCTV.
Our seven car parks offer over 1,360 spaces, all equipped with CCTV.
Blue Badge spaces are available in the East, Cinema A, Tesco and Market Square car parks. Blue Badge parking is subject to the advertised tariff, although visitors requiring additional time can contact Centre Management. Designated spaces for Parent & Child are provided in the East, Cinema A and Tesco car parks.
The car parks open at 7.00am and parking is free for 4 hours and £2 for 6 hours in all car parks bar Tesco (2 hour maximum stay) until 6.00pm. There are no restrictions between 6.00pm and midnight, when the car parks close. Parking machines are located at every entrance to the shopping centre.
All of our car parks are monitored by Car Park Plus. To find out parking time limits, click here. Failure to park accordingly may result in a Parking Charge Notice.
What are the nearest transport links?
The centre is easily accessible by car, bike, bus and train. We have a number of car parks on-site, bus stops nearby and the train station is a 25 minute walk away.
The centre is easily accessible by car, bike, bus and train. We have a number of car parks on-site, bus stops nearby and the train station is a 25 minute walk away.
Does the site have Shopmobility facilities?
We have several wheelchairs available to hire. These are available from the Centre Management Office, subject to availability. Please remember to bring ID and proof of address.
We have several wheelchairs available to hire. These are available from the Centre Management Office, subject to availability. Please remember to bring ID and proof of address.
Do you offer a Click & Collect service?
Many of our stores offer Click & Collect, click here for more information.
Many of our stores offer Click & Collect, click here for more information.
Alternatively, Whiteley is now a CornerDrop delivery location. To sign up for a CornerDrop account please visit www.cornerdrop.com.
Are there places to eat and drink?
Yes - we have a vast selection of places to eat and drink depending on your tastes. There are also cafes and places to stop for a snack throughout the centre.
Yes - we have a vast selection of places to eat and drink depending on your tastes. There are also cafes and places to stop for a snack throughout the centre. Check out our 'Food & drink' page.
Where are the toilets? Are there disabled facilities?
The public toilets are located off Market Square, along with others across the centre within a number of stores, cafes and restaurants.
The public toilets are located off Market Square, along with others across the centre within a number of stores, cafes and restaurants. All of our toilets include hand wash and hand drier facilities, all housed within each ‘Supercubicle’, including two accessible 'Supercubicles'.
Are there baby changing / feeding facilities?
Yes - all of our toilets include baby changing, hand wash and hand drier facilities, all housed within each ‘Supercubicle’, including two accessible 'Supercubicles'. You’ll find them located off Market Square.
Yes - all of our toilets include baby changing, hand wash and hand drier facilities, all housed within each ‘Supercubicle’, including two accessible 'Supercubicles'. You’ll find them located off Market Square. Other baby changing facilities are located across the centre within a number of stores, cafes and restaurants.
Are there any cash machines on site?
Yes - you will find cash machines located just off Market Square and at Tesco.
Yes - you will find cash machines located just off Market Square and at Tesco.
What should I do if I think I've lost something on site?
Please ask in the Centre Management Office for any lost property from the malls. Please speak to individual retailers regarding items lost within their stores.
Please ask in the Centre Management Office for any lost property from the malls. Please speak to individual retailers regarding items lost within their stores.
Where can I find out about job vacancies?
You can check out the latest job vacancies at Whiteley on the 'Jobs' section of our website. You can also contact the shops directly by popping in or phoning the store.
Where is the Management Office?
The Centre Management Office is situated just off Market Square.
The Centre Management Office is situated just off Market Square.
Does the centre have Wi-fi?
Yes, we offer a FREE BT Wi-fi service to all our shoppers.
Yes, we offer a FREE BT Wi-fi service to all our shoppers.
Are dogs allowed in the centre?
We welcome dogs on leads throughout the mall, but only assistance dogs are allowed in stores.
We welcome dogs on leads throughout the mall, but only assistance dogs are allowed in stores.
Where is the coach drop off point?
Coaches are welcome to use the two bus stops located just outside the centre on Whiteley Way.
Coaches are welcome to use the two bus stops located just outside the centre on Whiteley Way.
