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Can I bring a group of children onsite as part of a school project?

Whiteley Shopping Centre is private property and a popular location for school geography field trips - as such we require all schools to contact the centre in advance to arrange their visit. Please do contact the management team on the details below at least a week prior to your intended visit date to ensure the trip is able to be booked in.  

The team will be able to provide information on where to park safely, site rules and supply you with our centre fact sheet and geography sustainability documents.

Please call 01489 566000 or email customerservices@whiteleyshopping.co.uk

What fast food restaurants are there at Whiteley?

Please see the 'Eat' page on our website for a full list of places to eat and drink.

What type of restaurants are there in Whiteley? What time do the restaurants close?

Please see the 'Eat' page of our website for a full list of places to eat and drink. The closing times vary, please call the outlet directly to find out what time they close, the telephone number will be on that establishment's page on the website.

What restaurants are available at Whiteley? What food & drink facilities are there?

Please see the 'Eat' page on the website for a full list of places to eat and drink.

Do Whiteley provide staff car parking facilities?

Yes, Monday to Friday.

Does Whiteley have any electric car charging point?

Yes

Is there a car wash at Whiteley?

No

Does Whiteley have secure motorbike / motorcycle parking? Where is the motorbike parking in Whiteley?

Yes. South, East and North car park have dedicated motocycle parking.

Does Whiteley have secure bike / bicycle parking? Where is the bicycle parking in Whiteley?

Yes. There are bike loops available in each car park.

What time does the car parks open? What time does the car parks close?

The car parks open at 7.00am. There are no restrictions between 6.00pm and midnight, when the car parks close. 

Are there spaces for large vehicles / vans / motorhomes /coaches to park at Whiteley?

No.

Is car parking free at Whiteley? How much is car parking at Whiteley?

The car parks open at 7.00am and parking is free for 4 hours and £2 for 6 hours in all car parks bar Tesco (2 hour maximum stay) until 6.00pm.

There are no restrictions between 6.00pm and midnight, when the car parks close. Parking machines are located at every entrance to the shopping centre

Does Whiteley have family / children parking bays? Where are the family / children parking spaces at Whiteley?

Yes. Designated spaces for Parent & Child are provided in the East, Cinema A and Tesco car parks

Does Whiteley have disable parking? Where are the disabled parking spaces at Whiteley?

Yes. Blue Badge spaces are available in the East, Cinema A, Tesco and Market Square car parks

How to I get to Whiteley by car? Get me directions for Whiteley by car

Whiteley is easily accessible by car and located just one mile from Junction 9 on the M27. After exiting the motorway, follow the signs for 'shopping centre'. If you are using a GPS or route finder system, enter PO15 7PD as the destination postcode. We have 1,300 parking spaces across seven car parks.

Is there a bike route to get to Whiteley?

There are no specific routes available but you can easily access the centre via bike.

Can I get a train to Whiteley?

Swanick Train Station is a 25 min walk away from Whiteley.

Are there any lockers available at Whiteley?

No.

Is there a quiet room in Whiteley? Where are the quiet room facilities?

No. 

Does Whiteley have any first aid facilities? Where are the first aid facilities at Whiteley?

There is a first aider located in centre management.

Are there any police or security at Whiteley?

There is Security onsite 24 hours a day.

Are there any phone or ipad charging facilities?

No

Is there a business lounge at Whiteley? Can I hire a meeting room at Whiteley?

No

Are there any photo booths available at Whiteley?

There is a photo booth in the public toilets.

Are there any post boxes in Whiteley?

There is a post box in Tesco

Are there disabled toilets in Whiteley? Where are the disabled toilets in Whiteley?

We have two disabled toilets.

What entertainment is there at Whiteley? Is there a cinema at Whiteley? What are the cinema times?

Cineworld and Rock Up indoor climbing centre.

Are there child friendly / safe areas in Whiteley? Is there a creche at Whiteley?

No

What family / childrens facilities are there at Whiteley? Are there childrens play areas?

None

Can I hire a pushchair or buggy at Whiteley?

No.

Is there anywhere where I can feed my baby? Are there any baby nursing facilities

There is a feeding room in the Mamas and Papas store.

Are there disabled changing facilities at Whiteley?

There are two disabled toilets.

What baby facilities are there at Whiteley? Does Whiteley have any baby changing facilities? Is there a parent and baby Room?

There are baby changing facilities in the public toilets. There is a dedicated feeding room in our Mamas and Papas store

What women's / men's /fashion shops are at Whiteley?

See our shops page for a full list of stores.

What shops / brands / stores are at Whiteley?

See the shops page on the website for a list of all our stores.

Is there a store / mall guide or map online? Can I download a store guide online?

Centre map is online on the website.

Does Whiteley have any gift cards? Where can I get gift cards at Whiteley?

No.

What's on at Whiteley? What events are on at Whiteley? Is there any entertainment at Whiteley?

Events are featured on the website in the What's On section.

Does Whiteley have any banks? Are there cash machines in Whiteley? Where are the cash machines in Whiteley?

No Bank. Cash machine available by the public toilets and Tesco.

Does Whiteley have click and collect?

Click and collect is available in a number of stores but not as a centre run facility.

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