Planning Your Visit

In line with the Government’s national lockdown measures, only essential stores remain open at Whiteley Shopping Centre from Thursday 5th November.

Here’s what this means for your visit:

Stores and opening times

  • Only essential stores remain open to provide our local community with essential products and services. These include Boots, Holland & Barrett, M&S and Tesco. Find out more here
  • The policies and opening times of individual stores will vary, so we always recommend checking directly with retailers before setting off.

Non-essential stores are closed, although some are offering a click-and-collect service, find out more here

  • Cafes and restaurants are closed but some are offering a takeaway or delivery option, although this cannot be consumed on site. Find out more here
  • Leisure operators, including Cineworld and Rock Up, are closed.
  • We are carefully managing visitor numbers, so we can be confident that everyone can maintain social distancing. If we become particularly busy, we may ask you to queue considerately or return at a quieter time. We may also temporarily close our car parks.

Travel, facilities & services

  • You must not visit with anybody who is not part of your household or support bubble.
  • We’ve made some changes to our car parks to help maintain social distancing. Find out more here.
  • We’ve made some changes to the facilities and services we are currently able to offer. Find out more here.

Hygiene and social distancing

  • You must wear a face covering inside stores at all times, unless you are exempt for medical reasons.
  • Please wash hands regularly, make use of hand sanitising stations and choose contactless payments where possible.
  • It’s important to keep a safe distance from others and to follow our one way/ keep left system at all times, please look out for signage and be considerate of others.
  • Our on-site team are on hand to help and have all been provided with suitable PPE such as face coverings and gloves to help them carry out their roles safely.


Thanks to all of our visitors for helping to keep everyone safe.

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